Self-Talk Counseling & Consulting
Effective Date: October 12, 2026
Self-Talk Counseling & Consulting respects the privacy of individuals who visit our website, purchase merchandise, request information, or inquire about our services.
This Privacy Policy explains how information collected through our public website may be used, disclosed, stored, and protected.
Depending on how you interact with our website, we may collect:
Contact information, including your name, email address, telephone number, and mailing address.
Purchase information, including merchandise selections, sizes, order history, billing information, and shipping details.
Information voluntarily submitted through website contact forms or service inquiries.
Technical information, including browser type, device information, IP address, and website activity collected through applicable website technologies.
Payment card information is processed through our payment service providers. We do not require customers to provide complete payment card details directly to our staff when purchasing through the website.
We may use information to:
Process purchases and coordinate merchandise fulfillment.
Provide shipping confirmations and order updates.
Respond to customer questions and service inquiries.
Maintain website functionality and security.
Meet applicable legal, accounting, and recordkeeping obligations.
Improve our website and customer experience.
Marketing communications, where offered, will be handled in accordance with applicable consent and opt-out requirements.
To operate our website and online store, we may share information necessary for specific business purposes with authorized service providers.
These may include:
Payment Processing: Payment providers, including Stripe, may process payment information and transaction details.
Merchandise Fulfillment: Printful or other fulfillment partners may receive customer names, shipping addresses, and relevant order details to produce and deliver merchandise.
Shipping Services: Delivery providers may receive the information needed to transport and deliver purchases.
Website Technology: Website hosting, ecommerce, security, and technical service providers may process information necessary to operate or protect the website.
These providers maintain their own privacy and security practices, subject to applicable contractual and legal requirements.
Information collected through general website browsing or merchandise purchases is different from information collected during counseling or other clinical services.
Counseling records and protected health information, when applicable, are governed by separate confidentiality requirements, including HIPAA and applicable state laws.
Clinical information is handled through the practice’s designated clinical systems and procedures. This public website Privacy Policy does not replace the practice’s Notice of Privacy Practices.
Visitors should avoid submitting sensitive medical or counseling information through ordinary merchandise checkout fields or general website contact forms.
Our website may use cookies and similar technologies to maintain shopping carts, support checkout, remember preferences, protect website functionality, and understand website usage.
Additional technologies used for analytics, advertising, or other purposes will be described as applicable to the website’s actual configuration.
We use reasonable administrative and technical safeguards designed to protect information processed through our website.
No internet-based system can guarantee absolute security.
Information is retained for periods reasonably necessary to fulfill business purposes, meet legal obligations, resolve disputes, and maintain required records, subject to applicable law.
You may contact us to request information about personal data associated with your website interactions, request corrections, or ask about deletion where permitted by law.
Certain records may need to be retained for legal, financial, security, or operational purposes.
Additional rights may apply depending on your state of residence.
Our website may contain links to third-party websites and services. Their privacy practices are governed by their own policies.
We encourage visitors to review those policies before providing information.
We may revise this Privacy Policy to reflect changes in our services, technology, or legal obligations.
Updates will be posted on this page with a revised effective date.
Self-Talk Counseling & Consulting
3126 Milton Rd, Suite 234
Charlotte, NC 28215
Email: office@selftalkcounseling.com
Phone: 980-285-3689
Website: selftalkcounseling.com